Steampunk Whale Decoration

Our policy lasts 14 days only for all furniture. You can cancel your contract and return the items within 14 days of receipt, subject to the items being unused. You will be responsible for shipping charges for returning your items. Please note: We can collect the item from you at a £40 charge.

If a large item does not fit into a room, due to customer's measuring error and we have attended the property it will be classed as a return and the aforementioned £40 charge applies, which will be deducted from the refund if a cancellation occurs, as a result.

To be eligible for a refund, your items must be unused and in the same condition that you received it, meaning that you can not return furniture that has been used. We encourage it to be in original packing, but like for like packing would be accepted.

Once your return is received and has been inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If items are not in resalable condition we receive the right to deduct up to full price of sale from the anticipated refund.

If you find any damages on items on delivery, photographs must be taken prior to use. You have 48 hours from delivery to report any damages or defects that you find to be eligible for refund. If approved, then your refund will be processed within a week.

We only replace items if they are defective or damaged.

In the unlikely event you are returning your product, you should ship it to: gekoglass, Unit 14, Mezzanine Floor, Scarborough Market Hall, St Helens Square, Scarborough, YO11 1EU.

Standard postage £4.95.