Ashes Tile in Box Frame (Small)

Every item is lovingly hand-crafted in our workshop in Scarborough, North Yorkshire. Every piece is quality checked once finished and before collection/dispatch. Due to the hand-crafted nature of what we create, no two pieces are exactly the same. Each will have unique differences or quirks due to our kiln process. If an item is created to bespoke criteria, that is to say if it has been made to specific sizes or colours then it is not eligible for a refund. Please do bear this in mind when placing an order. 
Our 4eva embers are very unique products, created using the ashes you provide. There is no guarantee on the finish of these products. Bubbles are an inevitable side effect. If you require a product with no bubbles we advise the ashes are not encapsulated and are instead fused to the top of the glass. Please do bear this in mind when placing an order. 
All bespoke orders are subject to an average of a twenty working day process time. This does not include postage times. If an item is required for a specific date, please inform gekoglass when placing an order. We will do our best to achieve specific dates, however this cannot be guaranteed. Your patience during the manufacturing process is appreciated. 

For our full terms and conditions, please visit: www.gekoglass.co.uk/termsandconditions

Due to the bespoke and handmade nature of our ashes in glass products, all items are non returnable/refundable.

All our items are sent second class tracked and signed for with Royal Mail which is why there is a standard postal charge. All efforts are made to post out items as quickly as possible. During peak times please expect delays. 

For all items made to order the standard 20 working days will apply unless stated in the write up of the product. I.E  If it has already been made, it will be posted out as soon as possible. 

Please Note: At checkout, it will state within 20 working days for delivery regardless of what item you are purchasing.